• Privacy Notice: We consider personal privacy a very important issue. We have not and will never send unsolicited emails, nor use popups. This privacy notice discloses the privacy practices for this website and applies to any and all information collected by this web site. Personal information is collected only with respect to orders placed on the site. All orders are placed over the secure (https) Americart server. We will never sell your information. Information Collection, Use, and Sharing: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, online order placement or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. fulfill, verify and ship an order. Security: We take precautions to protect your information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page when using the Americart Shopping Cart. All secure information customer address information taken via telephone is shredded in a timely manner. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

• In support of Internet Integrity, we have not and will never send unsolicited emails, nor use popups, nor will we patronize sites or send our customers to sites who use these methods.

• Standard shipping charges are $5.00 for First Class US Postal Service delivery within the United States and APO addresses. Priority, Express, Fed-Ex 2-day and Fed-Ex Overnight options are available for an additional charge (calculated on checkout).

• We will declare a USPS First Class package lost if it has not been received in 31 days within the Continental US and 45 days to Hawaii. (We have noticed an increase in the number of delayed packages. About 1 in 1000 unfortunate customers receive their shipments about 2 weeks late and tell us they have been "opened". We believe this to be a by-product of the increased security measures).

• Orders may be subject to verification, which could delay delivery. Large/high dollar orders and overnight/rush orders will only be shipped to the billing address.

• INTERNATIONAL SHIPPING: We do NOT ship outside the United States.

• We normally ship within 1-2 business days after the order is received. If we are unable to ship within 2 business days, we will notify the customer. Large orders, or wholesale orders may require additional processing time.

• Prices are subject to change without notice and are in U.S. currency.

• We only display items we have in stock. However, sometimes an item in large demand may be on backorder. We will notify the customer immediately if the item is no longer in stock.

• We will exchange the item for an equally valued item or refund the purchase price of the item (less shipping charges and gift wrapping) if received by us, in undamaged, resellable condition in the original packaging within 15 days of receipt. Return postage on the exchange will be billed at regular rates. This gives a week for you to look the item over and a week for the item to get back to us via First Class USPS mail. Send exchanges/returns with copy of Packing Slip to:
      Newage Enterprises
      c/o Returns
      P.O. Box 14492
      Tumwater, WA 98511-4492
  We reserve the right to assess a 15% restocking fee on large orders or orders with custom work. Refunds will ONLY be issued back to the original payment method. For instance, credit card refunds will be refunded back only to the credit card used for the purchase. If we are unable to issue a credit back via the original payment method, the return can only be used for an in-store credit.

• We aggressively pursue Fraud. This increases costs for everyone!.

• We reserve the right to ban any customer based upon: use of profanity, rudeness or harassing behavior to our staff, unauthorized credit card use, excessive returns, tampering with the website or order form or any other activity we deem inappropriate.

• The Jewelry Industry recommends you restring your Jewelry at least once a year--more often if it is worn in water or worn daily. We will restring any jewelry purchased on our site for a 25% discount on labor, plus shipping and handling charges. Replacement stones will be charged on a per stone basis. Please contact us for an exact quote.

• Our liability on any purchase is limited to and cannot exceed the purchase price.

• We welcome link exchanges, however, in the interest of our customers, all link exchanges must meet the following requirements: 1) Have a professional appearance, 2) NOT use popups or spamming emails, 3) Take credit cards online, 4) Be clear to an English speaking audience.

Disclaimer: Newage Enterprises makes no claims as to the healing properties of this gemstone. We provide information on legends surrounding this stone's mystical and healing properties which allow the informed user to make their own decision.

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